5/7/2023 0 Comments Rebook tripeasySchedule changes or aircraft swaps, for example, might be enough to ask for a refund on a case-by-case basis. What to Do if Your Flight Isn’t CancelledĮven if your flight hasn’t been cancelled, the airline might still be willing to refund you if there have been any changes to your reservation. You can always make a new reservation when you have a better grip on when and where to go. As always, cash offers the ultimate flexibility. Tours, restaurants and other businesses may close temporarily or permanently and your personal financial situation may change as well. If the health risks are minimized, travel still might not be the same due to a changing economy. The impacts of COVID-19 are still not fully understood and travel far into the future might still be challenging if the virus either isn’t contained or if we are hit with a second wave. Travelers that intend to postpone their trip rather than canceling entirely should still request refunds instead of vouchers, if at all possible. Be sure to call the airline before initiating a chargeback and document your efforts. Typically you’re required to make a good-faith effort to resolve a problem directly with the merchant first. The federal Fair Credit Billing Act gives you the right to dispute a charge for services not provided if you purchased the airfare with a credit card. If your flight qualifies for reimbursement but a refund isn’t offered, customers have another option. There are a few exceptions, particularly if your flight is operated by a low-cost carrier, in which case the travel agent will redirect you. They will process your refund since they were the company who collected your original payment. However, if you booked through an online travel agency such as Expedia or Priceline, your first point of contact should be the agency. If you booked your flight directly through the airline, it’s obvious to contact them for a refund. Additionally, despite the fact airlines are required to reimburse the costs of your flight, they are not required to provide any additional compensation for your inconvenience. Instead, customers need to specifically request a refund by phone instead of looking for self-service options online. How to Request ReimbursementĮven though airlines are required to process a refund in these cases, this option is rarely offered preemptively. Instead of accepting a voucher or date change now, hold off until 72 hours before your trip in case you eventually qualify for a refund. Because of that, it’s worth waiting until the last-minute to contact the airline. However, as countries continue to ban non-essential travel, it’s possible that airline policies will change in your favor. or Europe, airlines are not legally required to provide a refund to your original form of payment. Rule EC 261 was clarified on Mato reiterate that travelers have the right to request reimbursement for cancelled flights instead of accepting vouchers, re-routes or alternate travel dates.įor flights to destinations outside the U.S. Similarly, flights departing from, arriving into, or transiting through the European Union also qualify for refunds.
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